Privacy policy

Last updated: November 11, 2026. These terms apply to Canada.

What we collect

When you send a request: your name, email, optional phone number, country and province or state, and the tickets you asked about. When you join alerts: your email and the interests you choose. We also keep basic technical logs for security.

Advertising measurement

If you arrive from one of our ads on X (Twitter), the X Pixel may set a cookie so we can tell whether the ad led to a quote request. We send X only the request reference, never your name, email or phone number. You can block it with your browser's cookie or tracking settings, or turn off personalised ads in your X settings.

Why

To check and confirm your request, deliver tickets, meet legal and tax obligations, prevent fraud, and (only if you opt in) send alerts.

Payments

We take payment only by Interac e-Transfer or in cash at an in-person hand-off in Toronto. We don't take card payments and never ask for card numbers or banking passwords. We keep the e-Transfer reference with your order.

Your rights

You can ask for a copy of your data, a correction, or deletion, and you can unsubscribe from alerts at any time. Where GDPR or UK GDPR applies, you also have the rights those laws give you.

Retention

Request records are kept as long as the law requires for transaction records; marketing data is kept until you unsubscribe.