A saving is a promise. We check it.
When you see Save 18% next to a price, every one of these was true when we showed it:
- Same row. We sell courtside and front-row seats only, so we compare against the same row. Front row is never compared with row 20.
- Same section. We compare against a listing in the same section of the same event, not a cheaper or pricier part of the venue.
- Same number of tickets. Prices for 2 seats together differ from 4 together, so we compare the same quantity.
- Resale against resale. We compare with other resale listings, never with the original face-value price.
- All-in against all-in. Both prices include fees and taxes.
- Fresh. The comparable was recorded within the last 24 hours, with its source and time saved.
- Same currency. If the comparable was in another currency, we convert it with an exchange rate no more than 24 hours old.
If any check fails, we simply show our price with no saving. We don't advertise a blanket discount, because prices change by event, section and day.
Our price promise
Every price we quote is at least 20% below Ticketmaster's resale price for the same section, same row and same number of tickets, all-in, checked when we quote and recorded with a link to the listing we compared. If we can't beat it by that much, we tell you and you pay nothing. Your quote shows the exact percentage.
Face value
Tickets on TixVault are resale tickets. Ontario law caps resale at the original total price paid (ticket price, fees and taxes), so every listing and quote shows that original price, itemized, next to ours, and ours is never higher.
Independence
Comparisons may reference other marketplaces, including Ticketmaster's resale listings. That does not mean they endorse or work with us; they don't.