How to Buy Resale Tickets Safely in Toronto and Ontario
Resale is how most people get into sold-out games and shows. It's also where ticket scams happen. This checklist covers what to do before you pay anyone, including us.
1. Know exactly what you're buying
Get the event, date, section, row and number of seats in writing. "Great seats, lower level" is not a description.
2. Insist on official transfer
Most arenas use mobile tickets that are transferred from one account to another in the official app. A screenshot or a PDF of a mobile ticket can be copied and may be refused at the door. The seller should transfer the tickets to your own account.
3. See the all-in price first
The price you agree to should include every fee. Be wary of a low headline price that grows at checkout.
4. Pay in a way that protects you
- With strangers on social media, never send money before you can verify who they are and the seats exist.
- For cash sales, meet in a busy public place and have the tickets transferred to your phone on the spot, before you hand over the money.
- With Interac e-Transfer, make sure you know who you're paying: a business with a real phone number and written confirmation.
5. Keep the paper trail
Keep the written quote, the confirmation and the transfer email until after the event.
How TixVault handles it
Every quote names the exact seats and the all-in price; nothing is paid until you accept; tickets are transferred through the official app; and for cash, the transfer happens in front of you. Questions? Call or text the concierge.
Every price we give you is at least 20% below Ticketmaster's resale price for the same section, row and number of tickets, checked when we quote. If we can't beat it, we tell you and you pay nothing. How it works
Prefer to talk? Call or text (437) 238-5407, or message us on WhatsApp.